Job openings for Vrm Operations in Prayagraj Ballia Bareilly
Prayagraj, Ballia, Bareilly, Hardoi, Lucknow, Moradabad, Muzaffarnagar, Noida, RaeBareli, Varanasi
💼 Job Opportunity at HDFC Bank – Virtual Care Officer
📍 Location: Lucknow UP (Work from Office)
🏢 Department: Inbound Customer Care – Phone Banking
👨💼 Role: Officer – Virtual Care (Call Center Role)
📌 Responsibilities:
✔️ Handle inbound & outbound calls
✔️ Customer query & complaint resolution
✔️ Welcome calls for upgraded cards
✔️ Ensure TAT, call quality & compliance
✔️ Maintain records & shift attendance
🎓 Eligibility:
✅ Graduate (Any stream)
✅ 0–5 years experience
✅ Good communication & interpersonal skills
💰 Salary: As per company norms (CTC Grid) 2.60 to 3.50 Lakh
🕒 Rotational shifts | Office-based job | No travel
| Experience | 0 - 2 Years |
| Salary | 2 Lac 50 Thousand To 3 Lac 50 Thousand P.A. |
| Industry | Financial Services / Banking, Investments / Insurance / Stock Market / Loan |
| Qualification | B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Pharma, B.Sc, B.Tech |
| Key Skills | Communication Cross Selling Professional Communication Customer Relationship Marketing Channel Sales Strategies Marketing Analytics Leadership Skills Computer Networking Interpersonal Skills |
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