Prayagraj, Ballia, Bareilly, Hardoi, Lucknow, Moradabad, Muzaffarnagar, Noida, RaeBareli, Varanasi
💼 Job Opportunity at HDFC Bank – Virtual Care Officer
📠Location: Lucknow UP (Work from Office)
🢠Department: Inbound Customer Care – Phone Banking
👨â€ðŸ’¼ Role: Officer – Virtual Care (Call Center Role)
📌 Responsibilities:
âœ”ï¸ Handle inbound & outbound calls
âœ”ï¸ Customer query & complaint resolution
âœ”ï¸ Welcome calls for upgraded cards
âœ”ï¸ Ensure TAT, call quality & compliance
âœ”ï¸ Maintain records & shift attendance
🎓 Eligibility:
✅ Graduate (Any stream)
✅ 0–5 years experience
✅ Good communication & interpersonal skills
💰 Salary: As per company norms (CTC Grid) 2.60 to 3.50 Lakh
🕒 Rotational shifts | Office-based job | No travel
| Experience | 0 - 2 Years |
| Salary | 2 Lac 50 Thousand To 3 Lac 50 Thousand P.A. |
| Industry | IT Software - Client Server |
| Qualification | B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Pharma, B.Sc |
| Key Skills | Communication Cross Selling Professional Communication Customer Relationship Marketing Channel Sales Strategies Marketing Analytics Leadership Skills Computer Networking Interpersonal Skills |
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(2)ITES / BPO / KPO / LPO / Custo...
(1)Legal / Law Services / Judicia...
(1)IT Software - Ecommerce / Inte...
(1)Health Care / Pharmaceuticals ...
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(1)IT Software - Client Server
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